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FAQ
What types of pallets do you offer?
Flat Cargo provides a wide range of pallets including wooden Euro pallets, plastic pallets, metal pallets, and custom pallets designed for various logistics and storage needs.
What are Euro pallets?
Euro pallets are standardized wooden pallets with dimensions of 1200 x 800 mm, widely used across Europe for efficient transport and storage. They are recognized by the European Pallet Association (EPAL) and are made to meet specific quality standards.
Are your pallets EPAL certified?
Yes, all our Euro pallets are EPAL certified, ensuring they comply with stringent quality and safety regulations. This certification helps facilitate seamless logistics across Europe.
What are the weight limits for your pallets?
Our Euro pallets typically have a safe working load of up to 1500 kg and can withstand a maximum additional load of 4000 kg when stacked.
Can I purchase used pallets?
Yes, we offer both new and used Euro pallets. Used pallets are available in various grades, including Grade A and Grade B, which denote their condition and suitability for use.
How do I place an order?
You can easily place an order through our online shop. Simply select the desired pallet type, specify the quantity, and follow the checkout process.
What is the delivery timeframe?
We aim to deliver your pallets within five days across Europe, ensuring timely service for your logistics needs.
Do you offer bulk discounts?
Yes, we provide significant discounts on bulk orders, allowing businesses to save on larger purchases of pallets.
What is the return policy?
We have a 14-day return policy, which allows customers to return pallets if they are not satisfied with their purchase under certain conditions.
How can I contact customer support?
For any inquiries or assistance, you can reach our customer support team via the contact form on our website or by email.
Flat Cargo Headquarter
+33 (0)4 28 29 63 65
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